HOURS OF OPERATION
Product information, pricing and sales are available online, 24
hours a day at KeynotePlus.com. Customer Support is available via email,
typically between the hours of 9AM and 7PM Central (US) Monday through
Friday. We do not process orders by phone or mail.
SALES TO END USERS ONLY
KeynotePlus.com sells products to end-users only. All products are
subject to End-User License Agreement. Resale or redistribution of
products offered on the KeynotePlus website is expressly forbidden.
KeynotePlus.com accepts Visa, MasterCard, American Express and
Discover cards via PayPal on our online store. At the time of your order, your
card will be authorized and charged.
ONLINE ORDER FULFILLMENT
All orders, unless otherwise noted, are available for immediate
download. At the time of checkout, we will obtain an authorization from
the credit card you provide. Once your transaction is complete,
downloads for each product purchased will be added to your account,
which can be accessed at any time after your order. If the transmission
is interrupted in any way during download, you can use your KeynotePlus
account and password to begin the downloading process again.
PROOF OF PURCHASE/RECEIPT
A Printable receipt will be presented to you at the end of your
transaction. Additionally, an email version of the receipt will be
forwarded to your registered email address. You may obtain a
re-printable receipt by logging into Your Account on the KeynotePlus.com
website and retrieving your Order History.
ELECTRONIC SOFTWARE DOWNLOADS
Our products are electronic software downloads only and not
available on a CD or DVD. As such, we suggest you make a back up copy
of your purchase.
Access to files
After purchase you will have access to your file(s) from the
Theme Library page in Your Account. You will be able to download the
file twice without any additional intervention required. If you change
computers or simply need access to your files again beyond that limit,
contact customer support and we will be happy to assist you in most
cases. Please be aware, however, that after downloading the file(s) you
have purchased one time our obligation to you under the terms of sale is
fulfilled and the courtesy of additional downloads is not a guarantee.
Refunds are provided only for non-downloaded products, excepting
cases in which multiple copies of a single item have been erroneously
purchased. A store credit or exchange may be offered instead of a refund
at the discretion of KeynotePlus.
Tender and Pricing
All sales in US Dollars only. Pricing is subject to change without notice.